Returns Policy

If you wish to send back any of the Firefly Craft products, send us an email at support@fireflycraft.com, and we will send you the instructions.

For refunds, the product should be in good condition - no dents and labels are still attached. Firefly Craft does not provide a return label for any returned items unless they are damaged caused by an error on our end.

We will receive the package within 5-7 business days, and we will process your refund within 1-2 business days.