Returns Policy

If you wish to send back any of the Firefly Craft products, send us an email at, and we will send you the instructions.

For refunds, the product should be in good condition - no dents and labels are still attached. Firefly Craft does not provide a return label for any returned items unless they are damaged caused by an error on our end.

We will receive the package within 5-7 business days, and we will process your refund within 1-2 business days.